Frequently Asked Questions

GPLGood is a website that provides a lot of premium products (software) necessary for the development of websites, including WordPress themes and plugins, PHP-scripts, JavaScript, HTML-templates etc. at a lower cost than that the developers.

  • All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so.
  • Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.
  • This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
  • Our products don’t include premium support or technical support. Thats why we can offer up to 95% discounts on must-have commercial WordPress plugins. However, we try to solve any problem you may have.
  • Lower price.
  • Original files without malware, viruses, or advertising. If you find our themes/plugins contain malware, viruses, or advertising, please report them via the “Contact us” page.
  • All products work on an unlimited number of websites (domains).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!

“100% Original” is:
Files are downloaded directly from the developer, not modified or modifications, not malware, not crack, not cheat, not backdoor.

Remember!
This “100% Original” is not a license key from the developer. So you don’t get the license key. Even so, premium WordPress Themes and Plugins still work normally even without using a license key. This plugins and themes only require license keys to get automatic updates or support from their authors/developer.

If the plugin/theme still doesn’t work or requires a license key to work, you can go to the Complaint page to resolve the issue. You must read and agree to our Refund Policy.

Yes, you can update it.

You must download the update file on gplgood.com. Themes/plugins must be updated manually, do not update themes/plugins automatically.

To update themes/plugins, you must install and activate the “Easy Theme and Plugin Upgrades” plugin on your site. Please follow the instructions in our “How to Update” article.

Important links you may need:

  • Go to this page to check for available updates.
  • Go to this page to download the update on the file you have purchased.
  • Go to this page for update guide

To make purchases on our website, you must have an account at gplgood.com. Then you can choose the products to buy. Follow the instructions until your purchase is complete.

Currently we only support PayPal payment method, for other payment method please contact us. You can also request manual payments.

Reasons why we only support PayPal: We plan to use other payment methods such as Stripe, 2checkout or Authorize.Net. Unfortunately, these payment gateways are not available or not yet available in our country of residence.

For the themes/plugins you purchased, you can download these themes/plugins at any time. If an updated version is available, the file will be replaced with the latest version. Go to the Download History page to download the themes/plugins you purchased.

Refunds are only for items that don’t work.

Money back guarantee is available for 7 days from the date of purchase. When the item you purchased is more than 7 days from the date of purchase, no refund will be processed. Don’t request a refund for it.

Important Note:
You must read and agree to our Refund Policy. Please read the Refund Policy on this page before requesting a refund. After reading and agreeing, go to the Complaints page, to resolve the issue. If the problem is not solved, we will process the refund.

Yes, you can report this issue on the Contact us page, our team will help you.

Please note: These are items that you download for free, No refunds will be processed.

All themes/plugins that you purchase individually, are free lifetime updates.

Know the following details:

  • Individually purchased themes/plugins: Free lifetime updates
  • Basic Membership: The duration of this plan is 1 Month and 5 Downloads per day. You can download updates as long as the package is active and the daily download limit is still available or not reached
  • Premium Membership: The duration of this plan is 6 Month and 10 Downloads per day. You can download updates as long as the package is active and the daily download limit is still available or not reached.
  • Pro Membership: The duration of this plan is 1 year and unlimited downloads per day. You can download updates as long as this package is still active.

All the products are available under GNU General Public License. Before using any product purchased on the website, please carefully read the Terms and Conditions on this page: https://www.gplgood.com/terms-and-conditions

No, its already discounted.
We can also provide you with a personalized offer if you have written a review on the product you purchased on our website.

We reward buyers with points, go to the “Points” page for more info

No, we do not change the main functions of our products. The products work perfectly, they are products downloaded directly from the official developer.

Please note: Every digital product or software may contain bugs, we do not have the authority to handle bug issues with products. So, please wait until their official developers fixes it with the release of the new version.

Some products may require license activation to work, therefore we may make minor changes to product activation functions if required. These are only the activation part functions, not the main functions.

Basically Not. But we are trying to solve your problem with the theme/plugin you purchased.

If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you.

Not offering support is the way in which we are able to offer the products at the discounted price.

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.

We can’t and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates or support from their authors.

If you need a license key, please leave us and do not make any purchases on our site. Go to the theme/plugin authors to purchase and get a license key from them.

First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  1. Download the latest zip file for your theme.
  2. Log into your WordPress site.
  3. Go to Appearance > Themes.
  4. Click the “Add New” button at the top of the page.
  5. Click the “Upload Theme” button at the top of the page.
  6. Select the zip file with the new theme version to install.
  7. Click the “Install Now” button.

First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  1. Download the latest zip file for your plugin.
  2. Log into your WordPress site.
  3. Go to Plugins > Add New.
  4. Click the “Upload Plugin” button at the top of the page.
  5. Select the zip file with the new plugin version to install.
  6. Click the “Install Now” button.

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.

To solve this simply unzip the theme package you downloaded from GPLGood and upload the themename.zip file which is included (with the file being the name of the theme).

Some of the reasons are as follows:

  • Your ticket is in the queue
  • We are offline
  • Your question is not related to products, purchases or issues related to our site
  • Your question is not detailed or confusing
  • You refuse to provide the information we need
  • Same question many times and already answered before

The reason the product is not/has not been updated:

  • The product does not work perfectly
  • The product has a major bug that disrupts the main function
  • The product requires license activation to work and there is no way around that
  • The product does not work, there is an error when installing or activating
  • The product damages your site when installed or activated
  • Product removed due to DMCA reasons
  • The official developer does not release updates
  • Our subscription on the official developer has expired
  • Our download access on the official developer site has expired

If you haven’t found the answer, please contact us, online chat or feedback form. As a rule, we respond to inquiries within one business day.

Basic Plan

Terms and Conditions

Basic Plan

We discourage you from purchasing the Basic Plan membership for testing purposes.

  • By purchasing this Basic Plan membership, you can download any file on GPL Good.
  • This Basic Plan membership is valid for 1 month from the date of purchase.
  • When your Basic Plan membership expires, you cannot download any files. You will see the “Download” button become “Purchase”.
  • Refund only applies to: When all the files you download don’t work (not one or several files). You should read the Refund Policy.

Plugin/Theme Latest Update:

You can download the latest updates directly from the product page. You can download any product, and download the latest version as long as your Membership is still active. When your Membership expires, you cannot download any files. You also can’t download the latest version.

Exception:

You can download any product, except:

*By purchasing a Basic Plan membership, you agree to these terms, Terms and Conditions, and Refund Policy. Need help? please contact us.

Download file not found

Download file not found, or maybe the product type is not downloaded such as coupon, gift card, Member etc.

Lifetime Membership

Terms and Conditions

Lifetime Membership

We discourage you from purchasing the Lifetime Membership for testing purposes.

  • By purchasing this Lifetime Membership, you can download any file on GPL Good for free (Unlimited downloads per day).
  • This Lifetime Membership membership is valid for lifetime.

  • This Lifetime Membership does not support refunds for any reason:
    If you only need one product or several products and expect a refund for products that don’t work, consider purchasing individual products and not recommend purchasing this Lifetime Membership.
    You should read the Refund Policy.

Plugin/Theme Latest Update:

You can download the latest updates directly from the product page. You can download any product, and download the latest version as long as your Membership is still active.

Exception:

You can download any product, except:

*By purchasing a Lifetime Membership, you agree to these terms, Terms and Conditions, and Refund Policy. Need help? please contact us.

Weekly Card

Terms and Conditions

Weekly Card

  • By purchasing this card, you can download any file on GPL Good for free up to 15 downloads.
  • The number of downloads is calculated per click when you click the download button.
  • This card is valid for 7 day from the date of purchase.
  • When your card expires, you cannot download any files. You will see the “Download” button become “Purchase”.
  • Refund only applies to: When all the files you download don’t work (not one or several files). You should read the Refund Policy.

Plugin/Theme Latest Update:

You can download the latest updates directly from the product page. You can only download as long as the Weekly Card is still active. When your Weekly Card expires, you cannot download any files. You also can’t download the latest version.

Exception:

You can download any product, except:

*By purchasing this Weekly Card, you agree to these terms, Terms and Conditions, and Refund Policy. Need help? please contact us.

Daily Card

Terms and Conditions

Daily Card

  • By purchasing this card, you can download any file on GPL Good for free up to 5 downloads.
  • The number of downloads is calculated per click when you click the download button.
  • This card is valid for 1 day from the date of purchase.
  • When your card expires, you cannot download any files. You will see the “Download” button become “Purchase”.
  • Refund only applies to: When all the files you download don’t work (not one or several files). You should read the Refund Policy.

Plugin/Theme Latest Update:

You can download the latest updates directly from the product page. You can only download as long as the Daily Card is still active. When your Daily Card expires, you cannot download any files. You also can’t download the latest version.

Exception:

You can download any product, except: *By purchasing this Daily Card, you agree to these terms, Terms and Conditions, and Refund Policy. Need help? please contact us.